So I've been unable to log into my e-mail account for 11 days. I have contacted the e-mail provider, checked all the help boards and been given the same dumb advice from everyone... and none of it has worked.
Why do I bother even asking for help? No one listens anyway. And it's not like they care about the people using their e-mail enough to fix a problem... and I know I'm not the only one experiencing difficulties.
Whatever happened to customer service? Not just with technology companies. But with any company. Major corporations have outsources their help and information lines to third world countries where you'll be lucky if you can understand the person on the other side of the phone, let alone they actually understand your problem!
Then there are the local businesses. Even there it is difficult to find good customer service. People are working to punch their time card and take home their pay. They could care less about the customer. And who can blame them? Those that actually do show some courtesy are often rudely ignored or treated like garbage just because they are in some sort of "servant" role.
The world would be a much nicer place if people would all just remember to use their manners once in a while!
Update: I just got this e-mail from the powers that be: Thanks for bringing this issue to our attention. We have forwarded theinformation you provided to the appropriate team for furtherinvestigation. We appreciate your patience, and we apologize for any inconvenience this may have caused.
Well, at least I'm getting a friendly response now... even though my e-mail still isn't working!
An update: 2+ weeks after the problem started it is somehow fixed. Thanks e-mail people Now... if I only knew what the real problem was...
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